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Customer service coordinator

Job Posted: 4 hours ago

Salary: £ 26,000 - 26,000 / Annum
Job Type: Permanent
Location: Leicester

Expire in: a month

Job Description

Customer Service Coordinator

South Leicester

£26,000

Full-time

We’re recruiting on behald of an exsisiting client based in South Leicester. They are recruiting for a Customer Service Coordinator to join their growing team in Leicester. This is a great opportunity for someone who loves speaking with people, building rapport, and keeping everything running smoothly behind the scenes.

In this role, you’ll be the first point of contact for customers approaching their renewal—offering guidance, warming conversations, and smoothly handing customers over to the sales team when they’re ready. You’ll also support delivery bookings and finance documentation to make sure every customer has a seamless experience from start to finish.

Key Responsibilities

Contact customers as their renewals become due

Build positive, lasting relationships to encourage repeat business

Qualify customer needs and pass warm leads to the sales team

Book vehicle deliveries and prepare finance paperwork

Maintain accurate records and updates within the CRM system
About You

Experience in customer service, account management, or a similar role

Confident communicator with a friendly, professional approach

Highly organised, proactive, and able to manage multiple tasks

Comfortable using CRM systems and handling customer information
Why Join Us?

Supportive team environment
Opportunity to develop your customer service and coordination skills
A role where you can make a noticeable difference to customer experience
If you enjoy helping people, keeping things organised, and being part of a team that values your contribution, we’d love to hear from you.

Apply today and take the next step in your customer service career

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer service coordinator job near me in Leicester! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!