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Customer Service Coordinator

Job Posted: a month ago

Salary: £ 28,000 - 30,000 / Annum
Job Type: Permanent
Location: BL9, Bury, Greater Manchester

Expire in: 12 days

Job Description

Reliable Recruit are looking to recruit a Customer Service Coordinator for a Temp to Perm position working at our client’s site in Bury

The work will involve:

  * Processing customer orders accurately and in a timely manner

  * Handling customer enquiries via phone and email in a professional manner

  * Investigating and resolving customer complaints and queries

  * Providing information on product availability, lead times and pricing

  * Building strong relationships with customers and internal teams

  * Working closely with other departments to ensure a seamless service

  * Maintaining accurate records and administration

  * Participating in continuous improvement of processes and service delivery

  * General admin duties as required

The working times and pay are:

  * Monday to Friday

  * 08:30-17:00

  * £28-30K Per annum DOE

  * Permanent Role

Skills/Experience Needed:

  * Previous experience in a customer service, administration or coordination role

  * Strong attention to detail and accuracy

  * Good CRM experience

  * Orderwise experience an advantage

  * Excellent communication skills

  * Confident using Microsoft Office

If you are interested in this role please apply with an updated CV. Please note we cannot take applications over the phone but can answer any questions you may have prior to applying.

To be put forward you must register prior to starting with us. You can do this before we contact you by visiting our website. If you aren't interested in this role please feel free to register for similar positions in your area, thank you

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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