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Customer Service

Job Posted: a day ago

Salary: £ 30,000 - 32,000 / Annum
Job Type: Permanent
Location: Poole

Expire in: a month

Job Description

Talent Guardian are working with a fast-paced business based in Poole who are looking for an experienced Customer Experience Associate to join their team.
  
 This is a great opportunity to play a key role in delivering exceptional customer service, managing accounts, and ensuring a smooth end-to-end customer journey.
  
 The role:
  
Managing inbound and outbound customer calls 
Handling queries, complaints, and order updates 
Maintaining accurate records on CRM systems 
Supporting with orders, deliveries, and returns 
Liaising with internal teams to keep customers informed 
Proactively managing accounts and identifying opportunities to enhance service  What we're looking for:
  
Previous customer service experience 
Strong communication skills (phone and written) 
Highly organised and detail-oriented 
Proactive and solutions-focused 
Comfortable using multiple systems  What's in it for you:
  
£30,000 - £32,000 salary 
30 days holiday (including bank holidays) 
Monthly bonus scheme 
Free parking + free lunch every Friday 
Great office environment and regular socials 
Additional perks including EAP, Cycle to Work, and more  You'll be joining a supportive, team-focused environment where customer experience is at the heart of everything they do

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Looking for your next career move? Join a top company hiring Customer Service job near me in Poole! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!