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Customer Service Representative

Job Posted: 17 days ago

Salary: £ 15 - 15 / Hour
Job Type: Contract
Location: Basingstoke, Hampshire

Expire in: 10 days

Job Description

Are you an organised, detail-oriented administrator looking to step into a rewarding role with a industry leader? On behalf of our client we are seeking a proactive Customer Care Representative to join their supportive onsite team in Basingstoke. If you thrive in a fast-paced environment where your communication skills and initiative make a daily impact, this is the perfect opportunity to grow your career with a world-class employer.

Job Title: Customer Care Representative

Location: Basingstoke (Onsite)

Pay Rate: £15.00 per hour 

Working Hours: 37.5 hours per week (Mon-Thurs 9:00-17:00, Fri 9:00-15:30)

Contract Duration: Fixed-Term through to 30/04/2027

What You'll Be Doing

As a Customer Care Representative, you will act as a central hub for communication and administrative operations across the office:

Executing core administrative tasks, including maintaining record management systems, ordering supplies, and handling basic bookkeeping work.

Drafting and preparing essential business documents such as invoices, reports, memos, financial statements, and letters.

Managing corporate records by filing, organising, and retrieving documentation as needed.

Sorting and distributing all incoming communication, including emails and faxes, and drafting professional responses to standard inquiries.

What We Are Looking For

To excel in this position, you will need to bring:

Experience: 2 to 4 years of proven experience in administrative or customer service environments.

Education: High School Diploma or GED required.

Technical Proficiency: Solid experience using core computer software, including Microsoft Word, Excel, and PowerPoint.

Key Skills: Excellent verbal and written communication skills, combined with strong interpersonal and customer service capabilities.

Work Ethic: Strong time-management skills with the ability to prioritise tasks, work independently, and maintain strict confidentiality.

If you are ready to bring your administrative expertise to a world-leading team, apply today for immediate consideration!

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Representative job near me in Basingstoke, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!