Hiring Now: Customer Service Team Leader Near You – Apply Today!

Your Next Customer Service Team Leader Job Starts Here – Apply Now!

Customer Service Team Leader

Job Posted: 15 days ago

Salary: £ 33,000 - 35,000 / Annum
Job Type: Permanent
Location: Stoke-on-Trent, Staffordshire

Expire in: 13 days

Job Description

Michael Page have partnered with a reputable and prestigious Law Firm in Stoke to recruit for a Customer Service Team Leader to join their department on a permanent basis.

This would be an exceptional opportunity to join a business which have a excellent reputation within their market and have some extremely exciting plans for the year ahead!

Fantastic progression and development routes please apply now for an immediate interview!

Client Details

Michael Page have partnered with a reputable and prestigious Law Firm in Stoke to recruit for a Customer Service Team Leader to join their department on a permanent basis.

This would be an exceptional opportunity to join a business which have a excellent reputation within their market and have some extremely exciting plans for the year ahead!

Fantastic progression and development routes please apply now for an immediate interview!

Description

As a Customer Service Team Leader you will be managing an established productive team ensuring a positive solution focused culture. 

You will be providing training and coaching and identifying skills gaps conducting regular 121s and coaching sessions alongside reviewing quality.

The role will be hands on managing escalations and any issues ensuring these are resolved within agreed SLAs.

If you are an experienced team leader within a professional services environment or potentially transitioning into a supervisory role we would love to hear from you.

Profile

Experienced within a supervisory role within a professional services environment in a volume position

Excellent people management skills 

Able to work in a volume environment managing a fast paced team and a busy workload 

Passionate about delivering an excellent level of client care

Experienced working within change and technology improvement projects 

Job Offer

Up to £35000 dependent on experience+ reputable and prestigious law firm+ central location in Stoke+ excellent progression and development opportunities+ good benefits package+ no shift patterns or weekends+ established and productive high performing team+ growing organisation and experts within their market+ exciting plans for the year ahead+ immediate interviews being held

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Team Leader job near me in Stoke-on-Trent, Staffordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!