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Customer Support Manager

Job Posted: 23 days ago

Salary: £ 50,000 - 60,000 / Annum
Job Type: Permanent
Location: Maidstone

Expire in: 5 days

Job Description

Customer Support Manager / Up to £60,000 / Maidstone 
Overview:
  
A leading organisation in their manufacturing space are currently seeking a Customer Support Manager to join their team to manage the overall customer operations and sales progression processes including managing the team.   
 
This is an excellent opportunity to grow your management experience with a great organisation.
 
Role & Responsibilities:

Managing the customer service and sales progression teams
Developing staff and monitor performance
Liaising with senior management regarding improving processes and making the department more efficient
Monitor and set KPIs for staff
Work closely with other departments in the organisation to ensure the most effective processes are in place and customer are getting the best experience
Identify new business opportunities and liaising with the sales team on these 
Essential Skills & Experience: 

10+ years of experience in customer service positions
5+ years’ experience managing teams
An excellent communicator
Experience managing sales processes including quoting and order management
Hard-working and ambitious
Experience using CRM systems  
Package:

Up to £60,000 basic salary
Employee longevity benefits
Private dental insurance
Private medical insurance
Sick pay
Company pensionCustomer Support Manager / Up to £60,000 / Maidstone

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Looking for your next career move? Join a top company hiring Customer Support Manager job near me in Maidstone! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!