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D365 CE Functional Consultant

Job Posted: 2 minutes ago

Salary: £ 45,000 - 70,000 / Annum
Job Type: Permanent
Location: London

Expire in: a month

Job Description

Job Title:

Dynamics 365 Customer Engagement (CE) Functional Consultant

Location:

Remote - UK

About the Role:

We are seeking a Dynamics 365 CE Functional Consultant to join the team. The ideal candidate will have hands-on experience in implementing and configuring Microsoft Dynamics 365 CE modules, with a strong understanding of business processes and the ability to translate requirements into effective solutions.

Key Responsibilities:

  * Work closely with stakeholders to gather and analyze business requirements.

  * Configure and customize Dynamics 365 CE applications (Sales, Customer Service, Marketing, etc.).

  * Design and deliver functional solutions aligned with best practices.

  * Support data migration, integration, and testing activities.

  * Provide end-user training and documentation.

  * Collaborate with technical teams to ensure seamless delivery of solutions.

  * Participate in workshops, demos, and client meetings.

Required Skills & Experience:

  * 2–5 years experience working with Dynamics 365 CE (CRM).

  * Strong knowledge of CE modules (Sales, Customer Service, Marketing).

  * Experience with Power Platform (Power Apps, Power Automate).

  * Understanding of business processes in sales, service, and marketing.

  * Ability to write functional specifications and user stories.

  * Familiarity with data migration and integration concepts.

  * Excellent communication and stakeholder management skills.

Desirable Skills:

  * Experience with Azure services and integrations.

  * Knowledge of Dynamics 365 Field Service or Project Operations.

  * Basic understanding of JavaScript and plugins for CE customization.

  * Microsoft certifications (MB-210, MB-230, PL-200) are a plus.

What We Offer:

  * Competitive salary and benefits package.

  * Opportunities for professional growth and certification.

  * Collaborative and supportive team environment.

  * Exposure to diverse projects and industries

Before You Apply

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