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E-commerce Office Manager

Job Posted: 4 days ago

Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Gloucestershire

Expire in: 24 days

Job Description

E‑commerce Manager (Operations‑Focused)

We're partnering with an established, family‑run business to recruit an E‑commerce Manager to take ownership of their day‑to‑day online operations.

This is an excellent opportunity for someone with experience in E‑commerce, online retail, fulfilment or operations who is looking to step into a broader, more responsible role within a stable and supportive business environment. The company has a growing online channel and is keen to bring in someone who can help strengthen and improve operational processes as volumes increase.

The Role

Reporting closely into the Directors and working alongside the Warehouse team, the E‑commerce Manager will oversee the operational flow of online orders, with a strong focus on fulfilment, stock accuracy and delivery.

It's a hands‑on role with visibility across the business and clear scope for progression as the company continues to grow.

Key Responsibilities

Managing online orders from placement through to dispatch
Overseeing fulfilment and distribution in collaboration with the Warehouse team
Maintaining accurate online stock availability and allocations
Liaising with courier partners and resolving delivery issues
Handling customer queries related to online orders
Identifying and implementing operational and process improvements

The Ideal Candidate

Previous experience in E‑commerce, online retail, fulfilment, stock or operations
Highly organised with strong attention to detail
Comfortable working cross‑functionally in a small business environment
Confident using Excel and order or stock management systems
Looking for progression, ownership and long‑term development

Why Apply?

This role suits someone who enjoys variety, responsibility and visibility, and who wants to move beyond a narrowly defined role. You'll be trusted to run a key function, work closely with senior stakeholders and grow with the business.

Role Details

Full‑time, office‑based
Salary: £30,000+ depending on experience

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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