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Service Manager

Job Posted: 7 days ago

Salary: £ 45,000 - 65,000 / Annum
Job Type: Permanent
Location: Cheltenham

Expire in: 21 days

Job Description

Service Manager vacancy

Our client, a prominent multi-franchise-approved car dealer group established since 1994 and operating across the Southwest, Midlands, and South Wales regions, is seeking a Service Manager to join their Cheltenham dealership. This is an excellent opportunity for an experienced professional to lead a busy aftersales team and contribute to delivering exceptional customer service.

Benefits:

Up to £45,000 basic salary, negotiable based on experience
Performance-related bonus scheme with uncapped earning potential exceeding £65,000 per annum
31 days annual leave, increasing with length of service
Company car provided
Full manufacturer-authorised training programmes
Healthcare provisions and staff purchase discounts
Discounted gym memberships, free MOTs, and 50% off services
Enhanced annual leave allowance
Career progression within a business recognised as a ‘Best Company to Work For' by the Sunday Times
Hours: 8:00am to 6:00pm, Monday to Friday, with occasional Saturday mornings as requiredDuties of a Service Manager:

Lead and manage the dealership’s aftersales department to ensure operational efficiency
Oversee a team comprising 6-7 Vehicle Technicians, 3 Service Advisors, and 2 Workshop Controllers
Drive customer satisfaction by maximising workshop utilisation and ensuring effective labour sales
Support and motivate staff to achieve departmental targets and uphold company policies
Ensure compliance with manufacturer standards and health and safety regulations
Maintain high levels of communication with other departments to facilitate smooth operations
Monitor and control departmental budgets and costs to optimise profitability
Present daily, weekly, and monthly reports on department performance as a Service ManagerRequirements of a Service Manager:

Proven management experience within a medium to large franchise-approved dealership’s aftersales or service department
Strong leadership skills with the ability to motivate and develop a team
Excellent organisational and communication skills
IT literacy, including familiarity with dealership management systems
Valid UK driving license with minimal points
Ability to work under pressure and deliver results in a fast-paced environment
Residing within a reasonable commuting distance of CheltenhamContact Sarena Abbott , Automotive Recruitment Specialist at Perfect Placement covering Cheltenham and Gloucestershire , today to discover more about this fantastic Service Manager opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today

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Looking for your next career move? Join a top company hiring Service Manager job near me in Cheltenham! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!