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General Manager - Property

Job Posted: 12 days ago

Salary: £ 45,000 - 55,000 / Annum
Job Type: Permanent
Location: St Andrews, Fife

Expire in: 16 days

Job Description

General Manager 

Location: St Andrews

Salary: Up to £50,000 - £55,000 base, plus Bonus of up to 30% based on performance and paid quarterly - OTE - £71,500

Hours: 45 hours per week, working 5 days in 7

Fantastic benefits package and career development opportunities 

We are recruiting a General Manager to lead a high‑quality student accommodation property in St Andrews, offering premium studios and apartments. The residence is now well established and entering its next phase of growth and optimisation.

The Role
 You will have full responsibility for the commercial, operational, and financial performance of the property, driving full occupancy, profitability, compliance, and an outstanding student experience. This is a hands‑on leadership role requiring strong commercial acumen and people management skills.

Sales

Achieve sales target of 100% occupancy,
Set achievable stretch phased sales targets as agreed with OM.
Report on the wider business sales milestones as set within phased sales plan.
Promote and deliver sales initiatives.
Analyse sales reports to identify trends and opportunities for growth.
Deliver training with onsite teams to ensure they know the property room types and rental values and to enable them to facilitate viewings and completion of sales.
Work with Operations Manager to set out rental values for each room type on an annual basis
Set, manage and deliver a short term let summer businessFinance

Set, manage, and develop regular reporting for the annual budgets totalling in excess of £4 million, driving efficiencies and value for money.
Deliver within budget the forecasted revenue and manage costs within the set budget
Manage all student debt in line with debt management policy
Communicate financial performance with management teamPeople/HR

Maintain employee turnover and retention. Continuously source and recruit high calibre team members.
Ensure new staff complete company induction and specialist training.
Continuously train, coach and mentor the team and carry out regular reviews.
Responsible for ensuring company policies and procedures are adhered to.
Address any staff or performance issues in a timely manner
Ensure communication with the wider team on KPIs to include but not limited to, Health & Safety compliance, debt management, sales targets, and student satisfaction survey results. Lead the team to create action plans 

Health & Safety and compliance

Ensure all teams are compliant with and follow all H&S policies and procedures.
Contribute to ensuring compliance with Health & Safety legislation, and that all risk assessments and internal audits are correctly carried out.
Ensure compliance with HMOs, Fire safety and all other legislative requirements
Manage in-house and external maintenance requirements and abide by the SLA requirements and control of contractor's policy. 

Student satisfaction and welfare

Manage the student cycle to ensure customer satisfaction. This will include Check in and out, inspections, summer turnaround, tenancy management, student welfare and the facilitation of the resident life program.
Establish and document best working practices (SOPS)
Be an ambassador for continuous improvement and lead your team by example. 

Stakeholders

Establish effective working relationships with internal and external stakeholders through networking and membership of relevant committees and working groups. 

Skills & Experience

Previous experience of managing and developing the operations within Student accommodation or Hotel Operations
Dynamic manager who is enthusiastic and passionate.
Can demonstrate excellent leadership skills to communicate and develop team at all levels.
First class customer service and communication skills.
Highly organised and self-motivated individual.
Strong commercial acumen and knowledge of the current marketplace.If you're an experienced operator looking to lead a well‑established student accommodation property, we'd love to hear from you.

Disclaimer
 CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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