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German & English Speaking Customer Care Advisor

Job Posted: 27 minutes ago

Salary: £ 25,584 - 25,584 / Annum
Job Type: Temporary
Location: City of London, London

Expire in: a month

Job Description

Customer Care Advisor - German & English
 Location: Canary Wharf, London
 Salary: £25,584 per annum
 Hours: 37.5 hours per week
 Shifts: 5 days per week (Monday - Sunday), between 8:00am - 10:00pm

Join a Global Luxury Brand and Deliver Exceptional Customer Experiences

TeamJobs is excited to be recruiting for an energetic and customer-focused Customer Care Advisor (German & English speaking) to join a dynamic team representing a prestigious international luxury brand.

As a key member of the Customer Care team, you'll be the friendly voice and helpful hand for customers across the UK and Europe - ensuring every interaction reflects the brand's high standards.

If you're passionate about customer service, thrive in a fast-paced environment, and enjoy building positive relationships, we'd love to hear from you.

What You'll Be Doing

Responding to customer queries via email and phone in both English and German, ensuring a warm, professional, and timely service

Processing new customer orders and providing advice on products - including opportunities to upsell where appropriate

Supporting customers with troubleshooting and resolving issues efficiently

Maintaining accurate records and handling administrative tasks

Contributing to a positive, collaborative team environment

Identifying opportunities to improve customer experience and internal processes

What We're Looking For

Fluency in both German and English (spoken and written)

Proven experience in a fast-paced customer service or contact centre environment

A confident communicator with a friendly, professional telephone manner

Strong attention to detail and organisational skills

A proactive, self-motivated attitude and the ability to manage your own workload

A true team player with a "can-do" approach

Why Join?

You'll be part of a passionate, multilingual team representing a world-renowned luxury fashion house celebrated for its craftsmanship, heritage, and innovation. This is a fantastic opportunity to grow within a global brand that values its people and promotes from within.

Interested?
 Apply today through TeamJobs and take the next step in your customer service career.

INDCP

Before You Apply

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Looking for your next career move? Join a top company hiring German & English Speaking Customer Care Advisor job near me in City of London, London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!