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Head of Zoho CRM (Development)

Job Posted: 18 hours ago

Salary: £ 70,000 - 80,000 / Annum
Job Type: Permanent
Location: Northampton, Northamptonshire

Expire in: a month

Job Description

HEAD OF ZOHO CRM (Development)

Location: Northampton | Hybrid (3-4 days office)

Salary: £70 000 - £80 000 + Bonus + Benefits

About the Company - High Growth and Innovation

A rapidly expanding, technology-driven financial-services organisation modernising every aspect of its operations through automation, analytics and customer experience. The company is scaling fast, investing heavily in digital infrastructure and process optimisation using the Zoho ecosystem to connect sales, marketing, operations and finance.

The Role - Strategic and Hands-On Leadership

This position combines strategic vision with practical delivery. Approximately 50 % strategic and 50 % development, you'll define and execute the CRM roadmap while personally leading core technical projects. You'll manage a small Zoho team (Solutions Architect, Developer and Support Associate) and work closely with the Full Stack and Data Engineering teams to deliver scalable solutions that support new digital products and customer-facing web platforms.

Key Responsibilities

* Lead and evolve the company's Zoho ecosystem (CRM, Creator, Analytics, Flow, Desk, Campaigns).

* Design and implement automation, integrations and data models that link business systems end-to-end.

* Develop advanced Deluge scripting and API connections to streamline processes and improve data flow.

* Partner with stakeholders across Sales, Marketing, Operations and Finance to translate requirements into CRM enhancements.

* Mentor and develop the CRM team, establish best practice for delivery, testing and change control.

* Drive roadmap execution to support launch of new digital products and customer self-service platforms.

Candidate Profile

* 5 + years hands-on Zoho CRM and Creator development experience. Ideally Zoho Creator Certified.

* Skilled in Deluge scripting, API integration and system architecture.

* Previous leadership or team mentoring experience within a tech or financial-services environment.

* Comfortable balancing technical delivery with stakeholder management and strategic planning.

* Strong problem-solver who translates business needs into scalable technology solutions.

Why Join

* Platform ownership in a high-growth, digitally transforming business.

* Opportunity to build and lead a mature CRM function with visible impact on company growth.

* Hybrid model (4 days office) in a collaborative, forward-thinking team.

* Competitive bonus scheme and career progression as the technology division expands.

Visa Transfer Policy: Visa transfer considered for experienced Zoho CRM Development candidates already based and currently working in the UK on Zoho CRM development.

Reference number: (phone number removed)

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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Looking for your next career move? Join a top company hiring Head of Zoho CRM (Development) job near me in Northampton, Northamptonshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!