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Helpdesk Administrator

Job Posted: 15 days ago

Salary: £ 28,000 - 28,000 / Annum
Job Type: Permanent
Location: St. Albans, Hertfordshire

Expire in: 13 days

Job Description

We are actively seeking a Helpdesk Administrator to join our client in St Albans. Ideally you will come from a facilities background and be familiar with contract processes. 

Duties

Review Operative worksheets for updated assets and update the Asset Register 

Identify remedial work arising from routine maintenance activities.

Manage the processes around documentation within the organisation.

Assist in the preparation of the monthly contract report and ad-hoc reports. 

Manage requests for documentation. 

Train employees on how to use and access the documents.

Communicate and collaborate with Helpdesk Operators, Operatives and sub-contractors.

Meet all KPIs measured on a periodic basis.

Ideally from a facilities background you will have solid experience in an administration role. Proficient in the use of standard MS Office packages. You will be able to work to deadlines and be a team player with a high attention to detail.

The role is working Monday to Friday 8.30am - 5.30pm 

Salary £28000pa

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