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Office Administrator

Job Posted: 20 days ago

Salary: £ 28,000 - 30,000 / Annum
Job Type: Permanent
Location: Hatfield, Hertfordshire

Expire in: 8 days

Job Description

Job Opportunity: Office Administrator / Client Account Administrator 

📍 Location: Welham Green (with occasional travel)
 🕑 Employment: Full‑time, On-site
 📌 Hiring: Junior & Senior positions available

About the Role

We're growing our team and looking for enthusiastic Junior and Senior Office Administrators / Client Account Administrators to support our busy operations.
 This is a hands-on, in-person position offering variety, responsibility, and room to grow. If you're organised, proactive and good with people this could be the perfect role for you! 🙌

Key Responsibilities

Administration & Customer Support

Respond to emails and handle customer queries
Answer phone calls regarding delivery questions or booking slots
Convert CSV (Excel) files into delivery notes
Maintain and update Google Sheet delivery trackers
Send weekly outstanding balance reminders
Follow up with customers to secure delivery bookings
Support client email inboxes during busy periodsLogistics & Warehouse Coordination

Carry out weekly warehouse stock takes
Report road or delivery issues to clients
Track customers incurring storage fees and update billing
Enter goods received using PO numbers on client systems
Check Goods-to-Deliver lists and print Delivery Notes/Sales Orders
Close off completed deliveries on client databasesAdditional Tasks

Call retail clients to arrange delivery bookings
Help team members with updates, scheduling training, sending SMS time slots
Provide Saturday office cover on a rota during peak times✨ Skills & Experience

Essential

Strong written English and email communication
Organised and able to prioritise well
Confident telephone manner
Working knowledge of Word, Excel & Outlook
Willingness to learn new systems (training provided)Desirable

Prior admin, office support, or PA experience
Exposure to logistics or customer service (especially for Senior roles)Role Requirements

Fully on-site
Hours approx 8am-5pm or 9am-6pm, Mon-Fri (paid lunch break included)
Occasional Saturday rota during busy periods
Flexibility around annual leave (school holidays may require coordination)
Main office: Welham Green, with occasional local site visits
Own car beneficial but not essential office is opposite Welham Green Station 🚆What We Offer

Competitive salary (based on Junior vs Senior level)
28 days paid annual leave including bank holidays 🌴
Supportive, friendly team environment
Clear development and progression opportunitiesAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Office Administrator job near me in Hatfield, Hertfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!