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Helpdesk Administrator

Job Posted: 5 days ago

Salary: £ 28,000 - 30,000 / Annum
Job Type: Permanent
Location: BL3, Darcy Lever, Borough of Bolton

Expire in: 23 days

Job Description

Helpdesk Administrator
Bolton
Up to £30,000 | 40 hours per week | Flexible start time up to 9:00am

IMMEDIATE START AVAILABLE!

We are seeking a dependable and highly organised Helpdesk Administrator to join a well-established construction business based in Bolton.

This position plays a key role in supporting the day-to-day running of maintenance operations, ensuring jobs are coordinated efficiently, and communication between clients, engineers, and internal teams runs smoothly. The role will suit someone who enjoys working in a busy environment, can manage multiple tasks effectively, and has a strong administrative background within construction (or a similar sector)

Key Responsibilities

  * Handling incoming maintenance queries and allocating works accordingly

  * Scheduling reactive and planned maintenance appointments

  * Communicating with clients, engineers, and subcontractors on job progress

  * Maintaining accurate records and updating internal systems

  * Tracking ongoing works and ensuring deadlines and service standards are met

  * Providing general administrative support to the wider team

Requirements

  * Previous experience working within the construction industry is beneficial

  * Experience in a helpdesk, coordination, or administrative role preferred

  * Strong organisational and time management skills

  * Confident communication skills with a professional approach

  * Ability to prioritise workload in a fast-paced environment

  * Good IT and system administration skills

What’s on Offer

  * Salary up to £30,000

  * Flexible start time up to 9:00am

  * Stable and supportive working environment

  * Opportunity to join a strong family run business with long-term prospects and progression

  * Varied role with day-to-day responsibility and autonomy

Apply

If you’re interested in this opportunity, please apply with a copy of your CV or get in touch with our Commercial Specialist, Jane Fairhurst

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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