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Helpdesk Administrator

Job Posted: 6 days ago

Salary: £ 26,000 - 27,000 / Annum
Job Type: Permanent
Location: Bolton

Expire in: 22 days

Job Description

Helpdesk Administrator

 Bolton

 Up to £27,(Apply online only) per annum

 Full‑time | Permanent

Time Recruitment is proud to be partnering with an exclusive and rapidly growing client in Bolton to recruit a proactive and organised Helpdesk Administrator. This is a fantastic opportunity to join a thriving business where your contribution will directly support smooth operational delivery and exceptional client service.

The Role

As a Helpdesk Administrator, you will be at the centre of day‑to‑day operations, coordinating both reactive and planned maintenance activities across electrical and commercial fit‑out services. You'll manage incoming enquiries, update the CRM system with accuracy, and act as a key point of contact for clients and internal teams.

If you enjoy a fast‑paced environment, take pride in staying organised, and thrive on keeping things running efficiently, this role will suit you perfectly.

Key Responsibilities

-     Coordinating reactive and planned maintenance schedules

-     Managing and prioritising incoming helpdesk requests

-     Maintaining accurate CRM records, including project updates and client communication

-     Acting as the main point of contact for clients, providing updates and resolving queries

-     Liaising with internal departments to support seamless project delivery

-     Completing general administrative duties to support the wider team

What We're Looking For

-     Strong organisational and communication skills

-     Ability to multitask and work under pressure

-     A proactive, detail‑focused approach

-     Previous experience in a helpdesk, scheduling, or administrative role (advantageous)

-     Confidence using CRM systems and Microsoft Office

What's on Offer

-     Salary up to £28,(Apply online only) per annum

-     Opportunity to join a supportive and expanding organisation

-     Long‑term career development and training

-     A collaborative team environment where your input is valued

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Helpdesk Administrator job near me in Bolton! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!