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Job Title - Housing Support Officer
Duration - 9 Months
Rate - £17- 20 per hour
You will manage a caseload of service users, providing tailored support to help them overcome barriers and achieve sustainable outcomes.
Main Duties
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Deliver structured, person-centred support in line with agreed support plans
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Help residents sustain their tenancies and understand their rights and responsibilities
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Complete needs assessments, risk assessments, and regular support reviews
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Provide guidance around budgeting, debt management, and welfare benefits
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Liaise with local authorities, support agencies, and healthcare professionals
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Encourage engagement with employment, training, and community activities
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Maintain clear, accurate records and case notes
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Ensure safeguarding policies and procedures are always adhered to
What We’re Looking For
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Previous experience within housing, supported accommodation, or community-based support
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Understanding of the challenges faced by vulnerable or at-risk individuals
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Knowledge of housing processes and benefits systems (advantageous)
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Confident lone-working and time management skills
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Strong written and verbal communication abilities
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A calm, professional and empathetic approachDo not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
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