Hiring Now: Interim Service Improvement Manager Near You – Apply Today!

Your Next Interim Service Improvement Manager Job Starts Here – Apply Now!

Interim Service Improvement Manager

Job Posted: an hour ago

Salary: £ 500 - 500 / Day
Job Type: Temporary
Location: Guildford, Surrey

Expire in: a month

Job Description

Interim Service Improvement Manager

Housing Services | Interim Contract | £500.00 per day

Are you a forward-thinking housing professional with a passion for transforming services, strengthening tenant voice, and driving regulatory excellence? We are seeking an exceptional Interim Service Improvement Manager to support a local authority housing service through a period of improvement and change.

This role offers the opportunity to shape customer insight, champion best practice, and influence service direction at a strategic level.

Key Responsibilities

  * Lead on regulatory engagement

  * Develop and maintain effective relationships with key external bodies, including the Regulator of Social Housing, Housing Ombudsman Service, and DLUHC.

  * Coordinate responses to consultations and lead improvement and policy development initiatives.

  * Provide strategic insight and guidance.

  * Stay ahead of emerging regulatory requirements, sector innovation, and risks.

  * Provide professional advice and clear recommendations to senior leaders and stakeholders.

  * Champion tenant voice and engagement

  * Strengthen customer and community insight frameworks to ensure tenant voices meaningfully inform both operational and strategic decisions.

  * Support the development of strong landlord–tenant relationships and ensure services are responsive and customer-focused.

  * Enhance performance management

  * Ensure comprehensive performance data is available, accurate, and effectively communicated to customers, Members, staff, and partners.

  * Promote governance, peer challenge, and continuous improvement across the housing management team.

  * Drive digital and systems improvement

  * Manage, maintain, and develop housing IT systems to support high-quality, efficient service delivery.

  * Support compliance and policy development

  * Lead on self-assessments, research, and policy analysis to ensure compliance with legal and regulatory standards.

  * Embed best practice and inclusivity

  * Promote strong project management behaviours across all service initiatives.

  * Champion equality, diversity, and inclusion across all areas of service delivery.

About You

You will bring:

  * Strong understanding of social housing regulation and sector expectations

  * Experience engaging with external regulators and senior stakeholders

  * A track record of driving service improvements and embedding customer insight

  * Excellent analytical, strategic, and communication skills

  * Experience in digital or systems development within a housing context

  * A collaborative approach and commitment to continuous improvement

This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Interim Service Improvement Manager job near me in Guildford, Surrey! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!