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My client is looking for a Mobile Contract Delivery Manager in the North London/Brentwood area until Feb 2026.
Summary
The Contract Delivery Manager will be responsible for managing the delivery of Facilities Management (FM) services across multiple contracts, ensuring performance, quality, health and safety, and profitability targets are met.
This role involves overseeing compliance with Project and FM Agreements, Service Level Agreements (SLAs), and client-specific standards including Building Bulletins and Service Output Specifications.
The successful candidate will develop site-specific policies and operational procedures aligned with company values and client requirements.
Key responsibilities include managing human resources, fostering positive client relationships, monitoring contract performance, and providing monthly compliance and performance reports to clients and senior management.
The role requires effective risk management, including health and safety systems, audits, and contingency planning to ensure legislative compliance. The Contract Delivery Manager will also be accountable for contract budgets, profit and loss (P&L) performance, aged debt minimisation, and work-in-progress (WIP) recovery.
A technical background is desirable, particularly knowledge of mechanical and electrical (M&E) systems, as the role involves specification setting and sourcing technical components to reduce business risk. The post holder will act as the Responsible Person for Legionella and Fire safety for the contracts. Flexibility to work within the wider Integrated Facilities Management (IFM) team and undertake additional duties to support growth and profitability is essential.
Skills
Facilities Management contract delivery and performance management
Human Resource Management and staff development
Health and Safety compliance and risk management
Knowledge of PFI/PPP contract frameworks
Experience working within NHS and/or Education environments
Technical understanding of M&E systems and specification setting
Budget and financial management including P&L accountability
Client relationship management and stakeholder engagement
Strong organisational and administrative skills
Proficiency in Microsoft Word, Excel, Outlook, and CAFM systems such as Concept/Vixen
Software/Tools
Microsoft Office Suite (Word, Excel, Outlook)
CAFM systems (Concept, Vixen or equivalent)
Certifications & Standards
Relevant industry qualifications in Facilities Management or Building Services
Health and Safety qualifications (e.g. IOSH, NEBOSH) desirable
Experience and knowledge of PFI/PPP contractual and operational standards
Responsible Person certification for Legionella and Fire safety (or equivalent)
Previous experience is essential. If you deem yourself suitable for this position. Please apply ImmediatelyDo not include the following in your job application, CV, or cover letter:
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