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Office Manager

Job Posted: an hour ago

Salary: £ 30,000 - 40,000 / Annum
Job Type: Permanent
Location: Sheffield, South Yorkshire

Expire in: a month

Job Description

Office Manager – Sheffield City Centre

Salary: £30,000 - £40,000
Recruiting through Travis Talent

Travis Talent is delighted to be partnering with a forward-thinking Sheffield city centre client who are establishing an exciting new Advanced Manufacturing training centre. They deliver a range of professional development courses including Lean, Process Mapping, Project Management, Product Lifecycle, Internal Auditing, Leadership & Management and other specialist programmes.

As part of their ongoing growth, they are seeking a highly organised and professional Office Manager to play a central role in ensuring the smooth running of the centre and an excellent experience for all learners, visitors and staff.

This is a pivotal position for someone who enjoys being the operational heartbeat of a busy environment—balancing front-of-house duties, learner engagement, administration and wider business coordination.

Key Responsibilities

Learner Support & Centre Coordination

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    Act as the first point of contact for learners, providing a welcoming, supportive and professional experience, including onboarding.

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    Manage learner check-in and assist with on-site queries.

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    Prepare and organise training rooms, ensuring they are fully equipped each day.

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    Coordinate with trainers to ensure seamless delivery of sessions and workshops.

Customer & Consultant Communication

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    Serve as a communication hub between customers, learners, consultants and the internal team.

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    Manage incoming calls and emails, ensuring timely, helpful and professional responses.

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    Support consultants with scheduling, workshop preparation, documentation and project coordination.

Operations Support

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    Assist with project tracking, scheduling and reporting activities.

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    Maintain accurate records including training attendance, milestones, programme documentation and project progress.

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    Support the preparation of reports and materials for client engagements and ongoing contracts.

Finance & Credit Control

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    Assist with invoicing, payment tracking and credit control processes.

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    Communicate with customers and consultants regarding purchase orders, invoices and general financial queries.

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    Maintain accurate financial logs and follow up on outstanding payments where required.

Office & Centre Management

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    Oversee day-to-day administration to ensure an organised, efficient workplace.

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    Serve as front-of-house for all visitors, including customers, learners and partners.

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    Manage office supplies, meeting room bookings, visitor logs and general logistics.

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    Support Health & Safety processes and maintain a well-run, professional environment.

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    Provide wider administrative support to the management team.

Skills & Experience

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    Strong communication and interpersonal skills, with confidence in supporting learners and customers.

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    Excellent organisational skills and exceptional attention to detail.

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    Competent user of Microsoft Office and digital collaboration tools (Teams, Outlook, Excel).

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    Previous experience in office management, centre coordination, administration or customer service (preferred).

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    Ability to prioritise effectively, work independently and manage multiple tasks.

What’s on Offer

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    A collaborative, supportive team culture.

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    Opportunities for personal and professional development.

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    A modern, vibrant work environment based in Sheffield city centre.

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    The chance to play a key role in shaping the experience of learners accessing an innovative new training centre

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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