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Operations Manager

Job Posted: 2 hours ago

Salary: £ 35,000 - 40,000 / Annum
Job Type: Permanent
Location: Crawley

Expire in: a month

Job Description

In this exciting position, you will interact with private prospects and corporate clients, including HR, finance, training, and learning & development personnel. Your role involves nurturing leads, guiding clients through suitable training options, and managing both B2C and B2B relationships. With comprehensive training on their products and systems, you will be empowered to advise clients effectively—whether they’re looking to upskill, change careers, or advance within their current field.

Key Responsibilities:

Responding to incoming enquiries from multiple lead sources
Recommending appropriate training programmes
Conducting face-to-face and virtual consultations with prospective students
Maintaining and developing relationships with B2B and B2C clients
Reviewing student progress and providing ongoing support
Networking locally and virtually to generate new opportunities
Following up with prospects to close sales using a structured approach
Achieving monthly sales targets
Being active on social media - linkedIn, FB and Instagram
Collaborating with learning coaches to encourage referrals and upselling
Updating sales forecast spreadsheets regularly
Offering careers advice, CV support, and interview techniques to private students
Key Characteristics:

Ability to work independently and proactively
Enthusiastic, approachable team player
Confident in delivering face-to-face and virtual consultations
Proactive in sourcing local opportunities
Numeracy skills and understanding of profit margins
Highly IT literate (Word, Excel, CRM experience preferred)
Exceptional people skills and relationship management
Strong command of written and spoken Business English
Professional appearance and demeanor
Calm, compassionate, and able to work under pressure
Willing to go above and beyond to achieve results
Minimum two years’ experience in soft sales
Having your own vehicle would be highly advantageous (Fuel will be paid)
Hours of Work:
 Mon-Fri 9-5, some out of hours work may be required to suit the needs of the business.

This role is a full-time, permanent position. The salary range reflects the candidate's level of experience. The lower end of the band is suited for individuals who may require additional training to meet the role's requirements, while the higher end is for candidates who possess the exact skills and experience outlined above

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Operations Manager job near me in Crawley! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!