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Operations Manager

Job Posted: 2 days ago

Salary: £ 50,000 - 50,000 / Annum
Job Type: Permanent
Location: Gloucestershire

Expire in: 25 days

Job Description

Location: Gloucestershire
 Salary: £50,000 + Car Allowance + Bonus

Summary:
 The Operations Manager leads end-to-end site operations, overseeing warehousing and transport from receipt to delivery while ensuring all customer commitments are met.
 You will drive site strategy and continuous improvement across operations, people, and performance within budget, with responsibility for facilities, transport, quality, H&S, productivity, and HR.
 As a hands-on leader, you will inspire and develop your team, championing company values to deliver strong KPIs and outstanding customer service. You'll identify opportunities to optimise performance, add value for customers, and support business growth.
 Working with the leadership team, you will help position the site as a best-in-class operation-high-performing, compliant, and a great place to work. You will also ensure full adherence to legislative and industry standards, supporting ongoing accreditation, including BRC.

Key Responsibilities:

Lead and take full accountability for day-to-day depot operations, ensuring efficient coordination and delivery of all activities.
Deliver financial performance by forecasting, analysing variances, and implementing corrective actions.
Manage and develop the team through recruitment, training, performance management, and effective communication of objectives.
Drive operational excellence by implementing productivity, quality, and service standards, resolving issues, and leading continuous improvement initiatives.
Develop and optimise operational processes across warehousing and transport, including inventory, dispatch, and delivery.
Ensure all operational KPIs and contractual obligations are consistently met.
Maintain a safe, compliant working environment in line with legal, audit, and the client's standards.
Oversee quality control processes, proactively managing risks and ensuring accurate, timely documentation.
Continuously build knowledge and capability through professional development and industry engagement.
Act as a role model for the client's values and cultural behaviours.
 Key Skills/Experience:

5+ years' logistics operations management experience (3PL preferred)
Degree qualified; IOSH/NEBOSH certified; CPC and 'O' Licence desirable
Strong knowledge of H&S, HR, and transport legislation
Proven leader with a track record of building high-performing teams
Commercially aware with solid budget and cost control experience
Excellent communication and stakeholder management skills
Customer-focused, adaptable, and driven by continuous improvement
Highly organised, able to manage priorities in fast-paced environments
Experienced in H&S, compliance, and site security management
Strategic thinker with strong operational planning capability
Flexible to support multi-site UK operations
Acts with integrity, reflecting the client's values and standardsProcessing Your Data 

Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so.

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role

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