Hiring Now: Plumbing Technical Support Manager Near You – Apply Today!

Your Next Plumbing Technical Support Manager Job Starts Here – Apply Now!

Plumbing Technical Support Manager

Job Posted: 16 days ago

Salary: £ 40,000 - 45,000 / Annum
Job Type: Permanent
Location: Birmingham, West Midlands

Expire in: 12 days

Job Description

Your new company 
We are recruiting on behalf of a well-established supplier of plumbing and related products that has been operating for over 50 years. With around 120 staff across office and warehouse operations, this business is known for its strong reputation and commitment to delivering exceptional service and technical expertise to customers nationwide. 
Your new role 
As the Plumbing Technical Support Manager, you will oversee a team of four Technical Support Advisors who provide expert advice to customers on plumbing products. This is a newly created position due to the current manager reducing their working days. You will work closely with them during the transition and receive ongoing support to ensure you succeed in your new role.Your responsibilities will include managing the day-to-day operations of the technical support team, ensuring high service standards, and acting as an escalation point for complex technical queries. You'll also play a key role in coaching and developing the team to maintain product knowledge and deliver exceptional customer service.What you'll need to succeed 

A strong plumbing background is essential; gas experience is highly desirable.
Demonstrated leadership experience - this does not need to be in an identical role but should show team management or supervisory capability.
Excellent communication and problem-solving skills.
Ability to lead and motivate a team while maintaining a customer-focused approach.
Organisational skills to manage workloads and ensure service levels are met.What you'll get in return 

A competitive salary between £40,000 - £45,000.
Free on-site parking.
25 days annual leave plus bank holidays.
The opportunity to step into a leadership role with full support from the existing manager during the transition.
Join a respected and established business with a strong reputation in the industry.What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Plumbing Technical Support Manager job near me in Birmingham, West Midlands! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!