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Relief Planner Admin Assistant

Job Posted: 4 hours ago

Salary: £ 17.46 - 17.46 / Hour
Job Type: Contract
Location: Doncaster

Expire in: a month

Job Description

Relief Planner Administrative Assistant
£17.46 LTD per hour
 Contract until April 2026
 Full time | Based in Doncaster
I’m recruiting on behalf of a well-established housing provider for an organised and proactive Relief Planner Administrative Assistant to join their Repairs & Maintenance team. This is an excellent opportunity for someone with strong administrative skills who enjoys working in a fast-paced environment and supporting operational service delivery.
The Role
You’ll play a key role in providing technical and administrative support for the repairs service, ensuring accurate record-keeping, effective scheduling, and high levels of customer service. The role also includes providing planning cover during staff absences, helping to maintain smooth day-to-day operations.
Key Responsibilities

Deliver efficient administrative support across the Repairs & Maintenance service
Maintain accurate records, databases, and electronic filing systems
Act as a point of contact for internal teams, contractors, and customers
Process invoices, orders, payments, and documentation to required standards
Prepare and collate performance information and reports
Raise and complete repair orders using the organisation’s work scheduling system
Provide planning cover including:
Scheduling and allocating work to operatives
Maximising diary usage and rearranging appointments where necessary
Liaising with service users and support teams
Build strong working relationships with colleagues and stakeholders
Work in line with safeguarding responsibilities and organisational valuesAbout You
We’re looking for someone who can demonstrate:

Strong administrative experience in a busy environment
Confidence using IT systems, databases, and ideally scheduling software
Excellent communication skills with a customer-focused approach
The ability to prioritise workloads and support the scheduling of others
A practical, problem-solving mindset and the ability to work independently
Resilience in pressured environments and the ability to work flexibly when neededQualifications / Experience

Level 2 NVQ in Administration, Housing or Maintenance, OR 3 GCSEs (or equivalent)
Experience with scheduling systems (desirable)
Understanding of health & safety, equality & diversity, and value for money principlesAdditional Information

Occasional requirement to provide office cover until 5pm on a rota
Ability to travel across the borough if needed

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