Hiring Now: Rent Arears Specialist Near You – Apply Today!

Your Next Rent Arears Specialist Job Starts Here – Apply Now!

Rent Arears Specialist

Job Posted: 2 days ago

Salary: £ 14.4 - 14.6 / Hour
Job Type: Contract Temporary
Location: Manchester, Greater Manchester

Expire in: 25 days

Job Description

Role OverviewMy client is seeking a highly skilled Rent Arrears Specialist to join the housing team. This role focusses on supporting tenants who are struggling to meet their rent obligations, providing practical guidance on budgeting and payment plans, and ensuring effective rent collection processes. You will play a key role in reducing arrears across a range of tenures including social housing, leasehold, commercial properties, and sundry debt.Key Responsibilities

Proactively manage rent arrears cases, engaging with tenants to agree realistic repayment plans.
Provide advice and guidance on budgeting, financial management, and accessing support services.
Monitor and report on arrears' performance, ensuring compliance with policies and procedures.
Negotiate with tenants and stakeholders to resolve payment issues and prevent escalation.
Support debt collection processes across multiple streams: tenant arrears, leasehold, commercial, and sundry debt.
Maintain accurate records and case notes using housing management systems.
Liaise with internal teams and external agencies to deliver holistic support for tenants.
Ensure adherence to relevant legislation and best practice in housing and debt recovery.Essential Skills & Experience

Housing Sector Experience: Proven track record working within housing, rent collection, or tenancy management.
Financial Guidance: Ability to advise on budgeting and payment strategies.
Negotiation Skills: Strong interpersonal and negotiation skills to achieve positive outcomes.
IT Proficiency: Excellent knowledge of housing management systems and Microsoft Office Suite.
Communication: Exceptional written and verbal communication skills.
Debt Recovery Knowledge: Experience in supporting debt collection and managing complex arrears cases.Desirable

Knowledge of welfare benefits and income maximisation strategies.
Understanding of relevant housing legislation and regulatory requirements.Personal Attributes

Empathetic and solution-focused approach.
Strong organisational skills and attention to detail.
Ability to work independently and as part of a team.What you'll get in return 
Hybrid 1-2 days per week on site in Manchester, which is accessible on public transport/free car parking.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Rent Arears Specialist job near me in Manchester, Greater Manchester! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!