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Repairs Manager

Job Posted: 5 days ago

Salary: £ Competitive
Job Type: Permanent
Location: Loughborough, Leicestershire

Expire in: 23 days

Job Description

Repairs Manager

Loughborough Estate Management Board (LEMB) is a resident-led housing management organisation providing housing, repairs, and estate services to the local community. Working in partnership with Lambeth Council, LEMB is committed to delivering safe, high-quality homes and excellent customer service while ensuring value for money and compliance with all regulatory requirements.

Position: Repairs Manager
Reports to: Neighbourhood Services Director
Responsible for: Multi-Trades Team, NICEIC Electrician, Caretaker/Store Person, Gas Engineers, and Surveyor
Hours: 37 hours per week

Repairs Manager Day-to-Day Duties

  * Lead and manage the Repairs and Asset Management Team, ensuring an efficient, customer-focused repairs and maintenance service.

  * Oversee responsive repairs, planned maintenance programmes, and contractor performance across the estate.

  * Manage repairs budgets, monitor expenditure, and identify opportunities to improve value for money.

  * Procure, tender, and manage repairs and maintenance contracts, ensuring compliance with procurement requirements.

  * Ensure statutory compliance relating to gas safety, fire safety, health and safety, risk assessments, COSHH, and CDM regulations.

  * Monitor property condition and develop planned maintenance and cyclical works programmes.

  * Investigate and respond to complaints, complex enquiries, Ombudsman cases, and stakeholder correspondence.

  * Produce reports and performance updates for senior management, the Board, and external stakeholders.

  * Support capital works projects and represent LEMB at project meetings.

  * Manage, coach, and develop staff, including recruitment, induction, training, and performance management.

  * Deputise for the Neighbourhood Services Director when required.

Repairs Manager Requirements

Qualifications

  * Degree or equivalent qualification, professional experience, or technical expertise in construction, asset management, property maintenance, housing, or a related field.

Experience

  * 5–7 years' experience in a repairs, maintenance, asset management, or property services leadership role.

  * Experience managing contractors, procurement processes, and maintenance budgets.

  * Experience leading and developing operational teams.

  * Experience monitoring compliance and delivering statutory health and safety requirements.

Skills & Knowledge

  * Strong understanding of repairs and maintenance operations, procurement, schedules of rates (SOR), and contract management.

  * Knowledge of gas safety, fire safety, health and safety legislation, risk assessments, COSHH, and CDM regulations.

  * Excellent leadership, communication, and problem-solving skills.

  * Ability to manage budgets, analyse performance, and implement service improvements.

  * Competent in Microsoft Office and IT-based management systems.

  * Strong organisational skills with the ability to prioritise workload and meet deadlines.

Benefits

  * Opportunity to lead a key service within a resident-focused housing organisation.

  * Direct responsibility for improving homes, estate services, and resident satisfaction.

  * Management and leadership experience within a senior operational role.

  * Professional development and training opportunities.

  * 37-hour working week.

  * Opportunity to contribute to strategic decision-making as part of the management team.

  * Meaningful work supporting local communities and maintaining safe, high-quality homes

Before You Apply

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