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Senior Administrator

Job Posted: 16 days ago

Salary: £ 25,000 - 30,000 / Annum
Job Type: Permanent
Location: PO19, Chichester, West Sussex

Expire in: 11 days

Job Description

Job Title: Senior Administrator

Location: Chichester, West Sussex

Job Type: Full-Time

Department: Sales / Client Services

Salary: Circa £25k to £30k d.o.e.

Reports To: Managing Director / Finance Director

Job Summary for the Senior Administrator:

We are looking for a dynamic and customer-focused Senior Administrator to join our team in the print/manufacturing industry. This role is responsible for receiving and processing customer orders through to production and despatch.

Key Responsibilities for the Senior Administrator:

  * Act as the primary liaison between clients and internal teams, ensuring clear communication and timely delivery of all products.

  * Understand client specifications, artwork requirements, and compliance standards related to product production.

  * Collaborate with production, design, and logistics teams to ensure accurate and on-time order fulfilment.

  * Provide clients with updates on order status, lead times, and any changes in production schedules.

  * Resolve client issues efficiently, ensuring a high level of service and satisfaction.

In addition, the position could develop and include more sales focused responsibilities such as the following:

  * Monitor market trends and competitor activity to identify new business opportunities.

  * Customer new quotes and sales follow ups including existing extensive client base.

  * Maintain accurate records of client interactions, orders, and account status using CRM systems.

Qualifications:

  * Proven experience in administration processes, preferably within the printing, packaging, or manufacturing sectors.

  * Excellent communication, negotiation, and interpersonal skills.

  * Ability to manage multiple projects and deadlines in a fast-paced environment.

  * Proficiency in CRM software and Microsoft Office Suite.

Benefits:

  * Competitive salary of £25K - £30k (d.o.e.)

  * Performance-based bonuses.

  * Pension scheme and paid holidays.

  * Supportive and collaborative team environment

Before You Apply

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