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Senior Operations Manager – HMO & Refurbishment Construction

Job Posted: 6 hours ago

Salary: £ Competitive
Job Type: Permanent
Location: Newcastle upon Tyne, Tyne & Wear

Expire in: a month

Job Description

Senior Operations Manager – HMO & Refurbishment Construction

Position: Senior Operations Manager

Sector: HMO Development, Property Refurbishment & Construction

Seniority: Executive / Senior Leadership

Employment Type: Full-Time

Reports To: Managing Director / CEO

Salary: £75,000–£90,000 + Company Car + Profit Bonus

About the Role

We are seeking a highly experienced, strategically minded Senior Operations Manager to lead and scale our HMO and refurbishment construction operations. This role requires a proven leader with deep knowledge of property development, large-scale refurbishment projects, building compliance, and the unique demands of HMO conversions. The successful candidate will oversee operational strategy, programme delivery, compliance management, resource allocation, and contractor performance.

Key Responsibilities

• Operational Leadership & Strategy

  * Develop and implement the operational strategy for HMO and refurbishment construction projects.

  * Lead cross-functional teams and drive continuous improvement.

  * Report on progress, risk, financial performance, and operational KPIs.

• Project & Programme Management

  * Oversee full project lifecycles from acquisition to handover.

  * Manage multiple high-value refurbishment and HMO conversion projects.

  * Conduct site visits, inspections, and operational audits.

• Compliance, Safety & Quality Control

  * Ensure compliance with building regulations, HMO licensing, fire safety standards, and CDMregulations.

  * Maintain health & safety performance and contractor compliance.

• Financial & Commercial Oversight

  * Manage budgets, cost control, forecasting, and procurement.

  * Drive profitability across the project portfolio.

• People & Performance Management

  * Lead and mentor operations and site teams.

  * Set and drive KPIs for project excellence.

• Stakeholder Communication

  * Liaise with investors, landlords, authorities, and supply chain partners.

  * Maintain excellent communication across all stakeholders.

Required Experience & Qualifications

  * 10+ years in construction operations or property development.

  * Deep experience with HMO conversions and large-scale refurbishments.

  * Strong knowledge of building regulations, licensing, fire safety, planning, and CDM.

  * Proven leadership in multi-site construction management.

  * Strong commercial and financial acumen.

  * Qualifications such as SMSTS, NEBOSH, IOSH, RICS, or Construction Management degree areadvantageous.

Personal Attributes

  * Highly strategic and operationally disciplined.

  * Exceptional communicator and leader.

  * Solutions-focused with excellent problem-solving skills.

  * Thrives in fast-paced, high-growth environments.

What We Offer

  * £75–90k salary depending on experience.

  * Company car.

  * Profit-based bonus.

  * Opportunity to shape and scale operations in a growing company.

  * Professional development and leadership autonomy

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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