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Senior Property Services Coordinator

Job Posted: 22 days ago

Salary: £ 39,000 - 39,000 / Annum
Job Type: Permanent
Location: Bradford, West Yorkshire

Expire in: 6 days

Job Description

Senior Property Services Coordinator

Location: Bradford
Contract: Permanent, Full-time
Salary: c.£39,000 per annum

We are looking for a Senior Property Services Coordinator to lead our Repairs Hub coordination team and help deliver excellent, resident‑focused repairs and maintenance services across our homes. This is a fast‑paced leadership role where you’ll drive service quality, ensure compliance, and support effective contractor and operational management.

What You’ll Be Doing

  * Leading, mentoring and performance‑managing the Property Services Coordinators

  * Overseeing daily repairs delivery to ensure KPIs and service targets are met

  * Managing high‑risk and urgent repairs, escalating issues promptly

  * Leading contractor WIP reconciliations and handling cost approvals

  * Maintaining accurate performance data for reporting, governance and compliance

  * Supporting wider compliance, complaints resolution and voids performance

  * Liaising with surveyors, contractors and internal colleagues

  * Monitoring resident satisfaction and helping drive continual improvement

What You’ll Bring

  * Strong knowledge of housing repairs, contractor management and compliance

  * Experience with financial governance, WIP reconciliation and cost approvals

  * Ability to analyse performance data and implement improvements

  * Proven team leadership and mentoring skills

  * Excellent communication and stakeholder engagement

  * Experience supervising teams in repairs or maintenance

  * Familiarity with housing management systems and Excel

  * Desirable: NVQ Level 3 (or equivalent) in construction, housing or property.

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities

Before You Apply

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