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Service Advisor

Job Posted: 14 days ago

Salary: £ 30,400 - 38,000 / Annum
Job Type: Permanent
Location: Peterborough, Cambridgeshire

Expire in: 13 days

Job Description

Service Advisor
£30,400 Basic Salary
Rising to £31,800 Upon Accreditation + Uncapped Bonus
Peterborough
Permanent / Full Time
Working Hours: Monday to Friday, 8:00am – 6:00pm
1 in 4 Saturday Mornings (Rota)
Customer-Focused Service Advisor Required
Our client, a successful main dealership in Peterborough, is looking to recruit a professional and customer-focused Service Advisor to join their busy Aftersales team.
This is an excellent opportunity for someone who enjoys dealing with customers, thrives in a fast-paced environment, and wants to build a long-term career within the automotive industry. Whether you already have motor trade experience or come from a strong customer service background, this role offers excellent training, progression and earning potential.
Duties & Responsibilities
  * Acting as the main point of contact for customers visiting the Service Department
  * Booking vehicles in for servicing, maintenance and repair work
  * Keeping customers updated throughout the repair process
  * Liaising closely with Workshop Controllers and Technicians
  * Preparing estimates and explaining repair requirements
  * Upselling additional products, services and repairs where appropriate
  * Managing customer queries and ensuring a first-class customer experience
  * Ensuring all documentation and job records are accurately maintained
  * Helping the department achieve customer satisfaction and performance targets
Your Background & Skills
  * Previous customer-facing experience is essential
  * Motor trade or Service Advisor experience is preferred
  * Excellent communication and interpersonal skills
  * Strong organisational and administrative abilities
  * Ability to work efficiently in a busy, fast-paced environment
  * Professional, confident and customer-focused approach
  * Good IT and system skills
  * Full UK Driving Licence preferred
What's on Offer?
  * £30,400 basic salary
  * Increase to £31,800 upon successful accreditation
  * Uncapped bonus scheme
  * Main dealer training and development
  * Excellent career progression opportunities
  * Supportive and professional working environment
  * Stable, long-term career with a successful dealership group
This is a fantastic opportunity for an ambitious Service Advisor or customer service professional looking to develop their career within a busy and rewarding dealership environment.
Apply today to find out more

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