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Service Advisor

Job Posted: 23 days ago

Salary: £ 30,000 - 39,000 / Annum
Job Type: Permanent
Location: IP32, Fornham St. Genevieve, Suffolk

Expire in: 4 days

Job Description

Service Advisor
£30,000 Basic Salary | £38,400 OTE
Monday to Friday 8:00am – 6:00pm | Saturday 8:00am – 2:00pm
Permanent | Full Time
Our client, a busy and successful main dealership, is looking to recruit an experienced Service Advisor to join their Aftersales team.
This is an excellent opportunity for a customer-focused automotive professional who enjoys delivering outstanding service, building strong customer relationships, and working within a fast-paced dealership environment.
What's on Offer?
  * £30,000 Basic Salary
  * £38,400 OTE (£8,400 Bonus at 100% Performance)
  * Established and successful Aftersales department
  * Ongoing training and development opportunities
  * Long-term career progression within a growing business
Duties & Responsibilities
  * Acting as the main point of contact for customers throughout the service and repair process.
  * Booking vehicles into the workshop for servicing, maintenance and repair work.
  * Keeping customers updated on vehicle progress and managing expectations.
  * Liaising closely with Technicians and Workshop Control to ensure efficient workflow.
  * Preparing estimates, service documentation and invoices.
  * Identifying opportunities for additional repair work and upselling where appropriate.
  * Delivering exceptional customer service to encourage repeat business and customer loyalty.
  * Ensuring all administration is completed accurately and efficiently.
Your Background & Skills
  * Minimum 3 years' experience as a Service Advisor within the motor trade.
  * Strong customer service and relationship-building skills.
  * Excellent communication and organisational abilities.
  * Ability to work effectively in a busy, target-driven environment.
  * Professional, positive and customer-focused approach.
  * Strong attention to detail and administration skills.
  * Full UK Driving Licence preferred.
Why Apply?
  * Competitive basic salary and achievable bonus structure.
  * Join a busy and established dealership operation.
  * Work alongside an experienced and supportive Aftersales team.
  * Genuine opportunity for long-term career development.
If you're an experienced Service Advisor looking for your next challenge, we'd love to hear from you.
Apply today with your CV for immediate consideration

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