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Service Coordinator

Job Posted: 14 days ago

Salary: £ 27,000 - 30,000 / Annum
Job Type: Permanent
Location: Rudgwick

Expire in: 13 days

Job Description

Service Coordinator role near Rudgwick within established plant hire business offering up to £30,000, stable workload, progression, and long-term opportunity.

About the Company

This established business operates within the plant hire sector, delivering reliable services and maintaining high operational standards. With a strong reputation and consistent demand, the company offers a stable environment with genuine opportunities for career development and progression.

Key Benefits

Salary up to £30,000 per year
End of year bonus
23 days holiday plus bank holidays
Regular team outings / social events
Clear progression opportunities
Pension scheme
Supportive team environment
Full training provided on systems and processes
About the Role

The Service Coordinator plays a key role in ensuring the efficient running of the service desk. Reporting to the Service Desk Manager, the Service Coordinator is responsible for job creation, scheduling, and maintaining accurate service records.Day-to-day, the Service Coordinator will communicate with customers regarding job progress, engineer attendance, and any delays, ensuring a high level of customer service at all times. The Service Coordinator will also monitor open jobs, ensuring timely completion by liaising with engineers and internal teams.Responsibilities include scheduling engineers based on availability, skill set, and location, as well as supporting workload allocation and handling urgent or reactive jobs. The Service Coordinator will ensure all data is accurately recorded within CRM systems and assist with compliance documentation, including service records and inspections.

About You 

To be successful as a Service Coordinator, previous administrative experience is required, ideally within the plant hire industry or a similar sector, although training will be provided. A successful Service Coordinator will be highly organised, proactive, and confident communicating with customers and internal teams. The ability to work efficiently in a fast-paced environment, alongside a strong customer-service mindset, is essential.

You may have worked as a: Service Administrator, Service Desk Coordinator, Hire Desk Controller, Plant Hire Administrator, Operations Administrator, Scheduling Coordinator, Maintenance Coordinator, Customer Service Administrator, Engineering Administrator, Logistics Coordinator. You may also come from the following sectors: plant hire, tool hire, powered access, construction hire, material handling / forklift, lifting equipment hire, accommodation hire, power generation hire, generator hire, or affiliated industries. 

Next Steps

Apply now to be considered for this exciting opportunity

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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Looking for your next career move? Join a top company hiring Service Coordinator job near me in Rudgwick! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!