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Student Support Officer

Job Posted: a day ago

Salary: £ 24,000 - 26,000 / Annum
Job Type: Permanent
Location: RG1, Reading, Berkshire

Expire in: a month

Job Description

Student Support Officer

Salary: £26,000 + Monthly Bonus

Location: Reading (in-person)

If you’re passionate about helping people grow, succeed and achieve their career goals, this is your opportunity to play a key role in shaping futures. Join a thriving training centre where every day brings the reward of supporting learners on life-changing journeys.

About Company

You’ll be joining a long-established, highly respected training organisation known for empowering thousands of learners through industry-recognised courses and flexible learning pathways. Their newly refurbished Reading training centre offers a modern, vibrant environment designed to inspire success.

As part of a supportive and energetic team, you’ll benefit from:

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    A welcoming, inclusive and student-centred atmosphere

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    Clear opportunities for professional growth

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    Regular social events and team activities

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    A culture committed to excellence in workplace learning

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    Full access to the organisation’s entire course portfolio, with paid time to complete them

This is an exciting chance to join a company with a rich legacy of developing people while embracing innovation and best practice.

About the Job

As a Student Support Officer, you’ll play a vital role in supporting learners throughout their journey, ensuring each individual feels motivated, confident and fully supported.

Your responsibilities will include:

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    Acting as the first point of contact for learners and exam candidates

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    Providing day-to-day support, encouragement and guidance

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    Administering and invigilating high-stakes examinations

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    Offering 1:1 support to students who need extra help

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    Monitoring progress, identifying barriers and helping learners stay on track

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    Running mock interviews and CV clinics to support job seekers

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    Celebrating achievements and organising graduation ceremonies

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    Accurate record-keeping and general administration

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    Contributing to social media content creation

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    Supporting with the smooth running of the training centre

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    Carrying out additional duties aligned with team and organisational goals

This role is fully in-person at the Reading centre and follows a 37.5-hour working pattern, including two late Thursdays and two Saturdays per month (with a weekday off in lieu).

Ideal Candidate

You will be someone who genuinely loves helping others and thrives in a student-focused, fast-paced environment.

You’ll ideally have:

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    At least 1 year of experience in administration or a customer-facing role

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    Strong communication and interpersonal skills

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    Excellent organisational ability and high accuracy

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    Confidence using IT, Microsoft Outlook and Teams

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    Great critical thinking and time-management skills

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    A proactive, positive attitude with a willingness to learn

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    The ability to work independently while being a supportive team player

Above all, a passion for people and their professional development is essential.

Apply Now

If you’re looking for a rewarding role where you can make a real impact on learners’ futures, we want to hear from you. Apply today and take the next step in your career as a Student Support Officer

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Student Support Officer job near me in RG1, Reading, Berkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!