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Technical Account Manager

Job Posted: 8 days ago

Salary: £ 36,000 - 47,000 / Annum
Job Type: Permanent
Location: Newcastle upon Tyne, Tyne and Wear

Expire in: 19 days

Job Description

Technical Account Manager - Commercial Vehicle Components

A career step for commercial vehicle, truck and HGV technicians seeking a customer‑facing role

If you're a commercial vehicle, truck or HGV mechanic or technician looking to move away from the tools while still applying your technical expertise, this role offers a strong and well‑supported next step. A global commercial vehicle components manufacturer is recruiting a Technical Account Manager to support their aftermarket distributors across the North of England, Scotland and Northern Ireland.

You do not need previous sales experience. What matters is your technical understanding of commercial vehicle and HGV systems, your diagnostic mindset and your ability to build rapport with customers. Full training and ongoing development will be provided to help you build confidence on the commercial side.

This is a field‑based position where you will continue to use your technical background, supporting customers, resolving issues and representing a respected brand within the commercial vehicle aftermarket.

What's on offer

Salary: £36,000-£47,000 basic (DOE)
Benefits: Company bonus scheme, company car
Field‑based role covering Northern England, Scotland and Northern Ireland (with overnight stays)
Ideal home locations: Leeds, Bradford, York, Darlington, Middlesbrough, Penrith, Carlisle, Durham, Newcastle‑upon‑Tyne 

Key responsibilities

With full training and support, you will:

Visit distributors, workshops and fleet customers to provide technical guidance on commercial vehicle and truck components
Troubleshoot issues, support diagnostics and help customers maximise product performance
Build strong relationships and act as the trusted technical contact for your region
Support commercial discussions, including pricing conversations and annual reviews
Share market insights, product trends and competitor activity within the commercial vehicle sector
Collaborate with the wider technical support network to resolve complex technical cases
Maintain accurate CRM records and produce customer reports 

About you

This role would suit a:

Commercial vehicle, truck or HGV mechanic or technician with strong technical knowledge of vehicle systems, components or diagnostics
Professional with experience in a workshop, technical support, parts, fleet maintenance or similar environment
Technician looking to develop commercially while staying close to the technical side
Confident communicator who can engage effectively with customers
Proactive, organised and solutions‑focused individual 

If you enjoy problem‑solving, supporting customers and working out in the field - and you're ready for a long‑term career path beyond the workshop - this role offers a well‑supported transition for commercial vehicle, truck and HGV technicians.

Register your interest

To learn more or register your interest, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call (phone number removed) for an introductory chat.

Job Reference: 4336KBB - Technical Account Manager - Commercial Vehicle Components

Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.

Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.

Note we are not able to provide sponsorship for this role

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Bank details.
National Insurance number.
Date of birth.

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