Hiring Now: TEMPORARY - CUSTOMER SERVICE REPRESENTATIVE Near You – Apply Today!

Your Next TEMPORARY - CUSTOMER SERVICE REPRESENTATIVE Job Starts Here – Apply Now!

TEMPORARY - CUSTOMER SERVICE REPRESENTATIVE

Job Posted: 16 days ago

Salary: £ 13 - 15 / Annum
Job Type: Temporary
Location: Ringwood, Hampshire

Expire in: 12 days

Job Description

Customer Service Representatives – (Temporary)
Position: Temporary Contract (Immediate August Start)
Location: Ringwood, Hampshire / Hybrid
Hours: Full-Time, 42.5 hours per week (Monday to Friday, 3:00pm – 12:00am BST)
Salary: £12.80 per hour (Increased rate of £15.35 per hour after 10:00pm)
Contract: Temporary (Week by week basis)
About the Opportunity
We are excited to be partnering with a market-leading global business process operations provider to recruit Customer Service Representatives for an immediate-start temporary project.
Working on behalf of a major international brand, this non-sales role centres on managing inbound and outbound communications to coordinate a critical safety recall of specific automotive parts.
Due to supporting North American operational hours (3:00pm – 12:00am BST), candidates will benefit from enhanced late-shift pay rates and the convenience of homeworking to accommodate the evening finish.
Key Responsibilities
  * Outbound Trade Liaison: Proactively contacting automotive repair facilities, dealerships, and independent installers to notify them of affected components and recall protocols.
  * Inbound Support: Handling inbound queries from installers, trade partners, and consumers seeking assistance, verification, or guidance on next steps.
  * Data Collection & Accuracy: Systematically collecting and recording contact details for end-clients who purchased or installed affected parts, ensuring precise database entries.
  * Recall Process Coordination: Clearly explaining safety procedures and verification steps to ensure a swift, seamless recall execution.
  * Relationship Building: Establishing immediate, professional rapport with trade partners to encourage quick compliance and operational efficiency.
What We Are Looking For
  * Communication Skills: Fluent English speakers with clear, professional verbal and written communication skills and an excellent telephone manner.
  * Customer Support Background: Prior experience in customer service, call centre operations, helpdesk support, or outbound administrative coordination.
  * Attention to Detail: High accuracy levels when recording sensitive client records, part numbers, and technical verification details.
  * Work Ethic & Self-Motivation: Ability to work effectively from home during evening shifts, maintaining high performance and attention to detail.
  * Availability: Immediate availability for a August start date.
  * Technical Aptitude: Proficient with basic IT systems and comfortable learning bespoke campaign management software.
Shift Pattern & Enhanced Pay Structure
  * Shift Hours: Monday to Friday, 3:00pm – 12:00am BST (42.5 paid hours per week, with weekends completely free).
  * Base Pay Rate: £12.80 per hour (3:00pm – 10:00pm).
  * Enhanced Late Rate: £15.35 per hour (10:00pm – 12:00am).
  * Work Location: Primary work-from-home setup provided due to late-shift finishes, with candidates based within reasonable proximity of London or Ringwood hub offices.
How to Apply
If you are a clear communicator looking for a high-paying temporary evening role, please submit your CV today for immediate consideration

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring TEMPORARY - CUSTOMER SERVICE REPRESENTATIVE job near me in Ringwood, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!