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Wet Laundry & Delivery Operator

Job Posted: 11 hours ago

Salary: £ 27,000 - 27,000 / Annum
Job Type: Permanent
Location: WC1H, Russell Square, Greater London

Expire in: a month

Job Description

Wet Laundry Delivery Operator

Impress Laundry

Part of Imperial London Hotel Group. Based at The Royal National Hotel

We are recruiting for Wet Laundry Operatives & Delivery driver to working 40 hours per week (Incl Saturday & Sunday) at our Russell Square location.

Contract 40 hours a week (5 of 7 days - Saturday & Sunday mandatory) ) 08:30 - 17.00

£27,000.00 + Benefits

Imperial London Hotels has been running hotels in Central London for over 185 years, currently operating seven 3 & 4-star hotels in the heart of Bloomsbury. The portfolio includes Royal National Hotel which remains UK largest hotel with over 1,600 rooms, Bedford Hotel, President Hotel, Tavistock Hotel, Morton Hotel and our newly acquired IHG Branded Holiday Inn Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship lifestyle Hotel in 2026.

Our Laundry service – Impress Bespoke Laundry – located at the Royal National Hotel provides washing services for our 8 Imperial London Hotels and other hotel brands across central London. We are committed to providing a green, sustainable and reliable service through investing in the best machinery to lead the way for sustainable laundry process.

You’ll split your time between the road and the laundry floor, ensuring every item is collected, cleaned, pressed and returned on time and to perfection. If you’ve worked as a previous laundry hand or operator then that is great. We’ll ensure you have full training to show you how to perform all duties of the role and safely using the laundry equipment. What we’d like from you is a positive attitude, your hard work and commitment to do a great job but most importantly working together as a team player.

Driving & Logistics

Safely drive company van to collect laundry orders from client sites across Central London (Zone 1 & 2).

Deliver soiled items to our Impress depot for processing.

Return freshly cleaned, pressed and folded laundry to clients within agreed turnaround times (same-day or next-day).

Perform pre-journey safety & maintenance checks on the vehicle (tyres, lights, fluids, cleanliness).

Immediately report any vehicle issues to the Wet Cleaning Manager.

Laundry Operations

Handle all client laundry with care, including uniforms, guest linens, tablecloths and specialist items.

Operate industrial washing, drying and pressing machines safely and efficiently.

Manually fold and pack items to the highest presentation standards when required.

Follow instructions from the Shift Manager / Laundry Manager to meet daily targets.

Manually handle trolleys and laundry bags (up to 25kg – full manual handling training provided).

Health, Safety & Standards

Maintain the highest standards of hygiene, cleanliness and organisation in all work areas.

Report instantly any laundry faults, missing items or equipment malfunctions to your line manager.

Keep all laundry areas and equipment safe, clean and tidy at all times.

Observe all company security procedures (keys, access, client property, depot protocols).

What we would like from you

Clean, full UK driving licence (held for 2+ years) – essential (you’ll drive daily in London traffic).

Comfortable with physical work – lifting, pushing trolleys, standing for shifts.

Strong attention to detail and pride in delivering spotless results.

Reliable, punctual and calm under pressure – clients depend on your schedule.

Basic numeracy & literacy (for logs, checklists and client notes).

No experience required – full training given. Previous driving, laundry or hospitality experience is a bonus.

What’s in it for you

28 days holiday, increasing with length of service up to 33 days (including bank holidays)

Access to ILH Training Academy programmes, apprenticeships and supported study scheme

Access to Holiday Purchase Scheme

Complimentary uniform dry-cleaning. Discounted dry-cleaning on personal items.

Access to an interest-free Season Ticket Loan or Travelcard Loan

Team member flat rate discount & 50% discount to friends and family at any of our hotels

50% discount at ILH’s nine food and beverage outlets

Access to coffee and beverage discounts at Blooms Café - £1.50 per beverage

Access to an employee funded Health Cash Plan

Access to local Bloomsbury London discounts e.g. bowling and restaurant outlets

Access to Early Pay - instantly access a portion of the pay you’ve already earned

Access to shopping discounts across several high-street brands and online retailers

Access to salary sacrifice schemes e.g. nursery care, cycle to work & technology

Access to mental health first aiders support & well-being support

Access to our Employee Assistance Programme by Hospitality Action

You can explore additional benefits here

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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