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Call handler role - Temp to Perm

Job Posted: a day ago

Salary: £ 16 - 17 / Hour
Job Type: Temporary
Location: Surrey

Expire in: a month

Job Description

Call Handler - Temp to Perm (6 Months)
 Pay: £16.22 per hour (weekly pay)
 Hours: Monday-Friday, 8:00am-5:00pm
 Location: On-site
 Contract Type: Temporary to Permanent

We are currently recruiting for an experienced and professional Call Handler to join a busy and fast-paced team. This role offers the opportunity to secure a permanent position after a successful 6-month temporary contract.

Key Responsibilities:

Handling high volumes of incoming calls in a professional and timely manner

Providing clear and accurate information to customers and internal teams

Logging and maintaining call details on internal systems

Escalating queries where appropriate

Delivering a consistently high standard of customer service

Meeting call handling targets and KPIs

Requirements:

Previous call handling or customer service experience 

Excellent verbal communication and listening skills

Strong attention to detail and accuracy

Confident using IT systems and learning new processes

Ability to work well under pressure in a fast-paced environment

Professional, positive, and reliable attitude

What's on Offer:

£16.22 per hour with weekly pay

Monday to Friday working pattern

Opportunity to secure a permanent position after 6 months

Full training and support provided

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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