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Customer Experience Coordinator

Job Posted: 24 days ago

Salary: £ Competitive
Job Type: Contract
Location: Saul

Expire in: 4 days

Job Description

Are you looking to build your career within a customer-focused role in a growing and ambitious organisation? We are working with a market-leading UK business who are seeking a Customer Experience Coordinator to join their team on a 12-month contract. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys working cross-functionally, and is passionate about delivering an excellent customer journey from order to delivery.

Customer Experience Coordinator
 12-Month Contract
 Salary dependent on experience
 Working hours –Mon-Fri 42.5 hours per week
 Gloucester – hybrid working after probationary period

Customer Experience Coordinator
 Job Description
 • Manage the end-to-end customer journey from order processing through to delivery.
 • Respond to customer enquiries via telephone and email, ensuring a high level of service.
 • Process sales and purchase orders accurately and efficiently.
 • Monitor and manage shared inboxes, supporting the wider Customer Support Team.
 • Produce and issue order acknowledgements and provide delivery updates to customers.
 • Liaise with internal departments including Logistics, Purchasing, and Accounts.

Customer Experience Coordinator
 Essential Experience/Skills/Qualifications
 • Experience working in a customer-facing role, ideally within a technical or product-based environment.
 • Strong communication skills, both written and verbal, with the ability to build relationships.
 • Highly organised with excellent attention to detail and the ability to manage multiple tasks.
 • Competent IT skills, with experience using CRM systems.
 • A proactive, self-motivated approach with a “can do” attitude.

If you feel you’re a good fit for this position, please click ‘apply

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Looking for your next career move? Join a top company hiring Customer Experience Coordinator job near me in Saul! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!