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Customer Representative

Job Posted: 17 days ago

Salary: £ 20,000 - 20,000 / Annum
Job Type: Permanent
Location: Wellingborough, North Northamptonshire

Expire in: 10 days

Job Description

Customer Representative

Wellingborough, Kettering & Surrounding Areas
£400 Per Week (£20,000+ Per Year) | 25–30 Hours Per Week | Flexible Permanent Role

Are you confident speaking with people, building relationships, and working independently?

We’re looking for a motivated and reliable Customer Representative to join our team in the Wellingborough and Kettering area.

This is a flexible, field-based role where you will manage your own customer portfolio, build strong relationships, and ensure weekly loan repayments are collected in a professional and supportive manner.

About the Role

You will manage your own database of customers who hold unsecured loan accounts.

Your role will involve contacting customers weekly to arrange and collect repayments, with approximately 90% of payments collected over the phone.

Where customers are unable to make payment remotely, you will occasionally visit them in person to collect payment and provide support.

This is an independent role where you will organise your own diary and schedule to ensure customer accounts are maintained effectively.

Key Responsibilities

  * Manage your own portfolio of customer accounts

  * Build strong, professional relationships with customers

  * Contact customers weekly to arrange repayments

  * Collect and process payments over the phone

  * Conduct occasional face-to-face visits when required

  * Support customers experiencing payment difficulties

  * Maintain accurate customer/payment records

  * Organise and manage your own workload effectively

What We Offer

  * £400 Per Week Guaranteed Pay

  * Flexible Working Schedule

  * 25–30 Hours Per Week

  * Permanent Employment

  * Full Training Provided

  * Independent Working Environment

  * Career Development Opportunities

What We’re Looking For

  * Strong communication and people skills

  * Confident telephone manner

  * Self-motivated and organised

  * Comfortable working independently

  * Full UK Driving Licence

  * Access to Own Vehicle

  * Right to Work in the UK

Experience

No previous experience required – full training provided.

Experience in customer service, collections, sales, account management, field sales, home credit, or similar customer-facing roles would be advantageous but is not essential.

Please drop me an up to date CV and covering letter : Wayne Fox

Contact Email Address

iIeally you’ll be in a position to start ASAP – this role will be a 2 stage interview - Starting May 4th 2026

ONLY CV’s with a covering letter will be propose to our client

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Representative job near me in Wellingborough, North Northamptonshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!