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Customer Service Administration Support

Job Posted: 5 days ago

Salary: £ Competitive
Job Type: Permanent
Location: Belper, Derbyshire

Expire in: 22 days

Job Description

In this role, you will perform a wide range of administrative duties across multiple communication channels, ensuring that customers, partners and internal teams receive timely and accurate support.

  * Your responsibilities will include handling B2B and partnership requests as well as providing empathetic and service-oriented support to B2C customers.

  * After analysing requirements from field engineers, you will help secure accurate job closures and enable seamless internal processes.

  * By coordinating consumables and supporting cross-branding procedures for spare parts, you will contribute to efficient field operations.

  * Together with colleagues from Customer Care, Planning, and Spares, you are part of an interdisciplinary effort to streamline workflows and boost overall service delivery.

  * By using data spreadsheets, digital tools and Salesforce reporting, you ensure that customer correspondence and operational updates are dispatched accurately and efficiently.

Requirements

  * Experience in an administration environment, ideally within a service-oriented or customer-focused setting

  * Excellent communication skills

  * Ability to work independently as well as collaboratively in a team

  * Flexibility and reliability in daily tasks

  * Organisational skills to manage diverse tasks and shifting priorities

  * Experience with customer databases, scheduling systems, and dispatching tools

  * Ability to work confidently with postcode mapping and geographical data

  * Familiarity with Salesforce reporting or similar platforms is beneficial

part time - 30 hours

Before You Apply

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Looking for your next career move? Join a top company hiring Customer Service Administration Support job near me in Belper, Derbyshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!