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Customer Service Advisor

Job Posted: 22 days ago

Salary: £ 27,000 - 32,000 / Annum
Job Type: Permanent
Location: Bishops Stortford, Hertfordshire

Expire in: 5 days

Job Description

The Opportunity

A fantastic opportunity to join a well-established and highly respected business that offers long term prospects and excellent product training.

This is a varied, client-facing role where you’ll be building long-term relationships, supporting customers with their policies, changes, renewals and identifying opportunities to add value through additional products and services.

If you’re someone who enjoys working with people, takes pride in delivering excellent service, and has the confidence to guide customers professionally — this could be a great next step.

The Role

  * Managing customer enquiries, policy changes, and renewals

  * Providing a high level of service across inbound calls and queries

  * Building strong, lasting relationships with clients

  * Identifying opportunities to cross-sell relevant products

  * Working across multiple systems and adapting to new processes

  * Ensuring accuracy and compliance within a regulated environment

What We’re Looking For

  * Experience within insurance OR a professional customer service environment

  * A confident communicator with strong relationship-building skills

  * A proactive, self-starting approach

  * Ability to learn and retain information quickly

  * Comfortable working across multiple systems

  * A genuine interest in developing within a professional services environment

Why Join?

  * Supportive and friendly team environment

  * Full training and ongoing development

  * Clear progression opportunities

  * Stable, long-term career within a respected organisation

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Bishops Stortford, Hertfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!