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Customer Service Representative

Job Posted: an hour ago

Salary: £ 22,000 - 26,000 / Annum
Job Type: Permanent
Location: Kingston Upon Hull, East Riding of Yorkshire

Expire in: a month

Job Description

Customer Service Representative - Hull

Salary: Up to £26,000 per annum Location: Hull | Full-Time | Office-Based (with some flexibility)

Grafton Recruitment are delighted to be partnering with a well-established international business with a key office in Hull, as they seek a Customer Service Representative to join their growing team. This is a fantastic opportunity for someone who enjoys working in a fast-paced, customer-focused environment and wants to be part of a company that operates on a truly global scale.

The Role

As a Customer Service Representative, you will act as the main point of contact for a portfolio of customers, supporting them through the full transport and delivery process. You'll build strong relationships, coordinate with internal teams, and ensure service standards are consistently met.

Key Responsibilities

Manage customer orders from start to finish, ensuring accuracy and efficiency.

Communicate effectively with logistics, operations, finance, and sales teams to deliver seamless service.

Develop strong relationships with customers and understand their specific requirements.

Handle enquiries and resolve issues promptly and professionally.

Monitor service performance, report on key metrics, and identify opportunities for improvement.

Maintain accurate records and support ongoing process enhancements.

About You

Strong communication and interpersonal skills with a customer-first mindset.

Excellent attention to detail and strong organisational ability.

Comfortable working with data, reporting, and Microsoft Office systems.

Proactive, adaptable, and confident in managing multiple priorities.

Experience within logistics, transport, or a customer service environment is advantageous.

What's on Offer

Competitive salary up to £26,000 per annum.

The opportunity to work for a respected international organisation with excellent career prospects.

Supportive and collaborative team environment.
? If you're ready to take the next step in your career, apply today through Grafton Recruitment.

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Looking for your next career move? Join a top company hiring Customer Service Representative job near me in Kingston Upon Hull, East Riding of Yorkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!