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Service Advisor

Job Posted: a day ago

Salary: £ 25,747 - 25,747 / Annum
Job Type: Permanent
Location: Barton-upon-Humber

Expire in: a month

Job Description

Our client in Barton-upon-Humber is looking for enthusiastic Service Advisors to join their specialist team.

Service Advisors
 £25,747 per annum + £500 quarterly bonus
 Monday to Friday 8:55am to 5:30pm (8hrs per day, 40 hours per week)
 Permanent

Applicants must live within 1 hour commute of Barton-upon-Humber. This is an office-based role.

Working in our client’s specialist division, the Service Advisor will be ensuring that customers who have ordered worktops are given excellent customer service, handling any first line questions, issues or warranties. 

This position is purely customer service with no sales or cold calling elements

You will receive a fantastic benefits package:

Access to health & discount platform after 1 year of service
Individual training
EE discount
Staff Discount (after 1 year of service)
Eye care vouchers
Free onsite gym (available 24/7)
Free onsite parking
Complimentary refreshments throughout the day
Two subsidised canteens
Fantastic progression opportunities with real success stories
Customer Service Employee of the Month awards

As a Service Advisor, you will be required to:

First point of contact for customers
Proactively resolving customer queries and issues through various communication channels
Taking ownership of each call and ensuring the best resolution is given
Demonstrate empathy and clear understanding
Assisting stores with any related queries
Provide customer support to the installers in the field
Support the compliance team

What makes an excellent Service Advisor?

Strong focus on customer experience
Experience in customer service or warranty handling
Excellent communication skills, both written and verbal
IT Literate

Does this sound like your next role?

If you are a self-motivated individual who is passionate about delivering exceptional customer service, then we want to hear from you!

If calling the office, please ask for Jess Patterson.

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system, enabling you to register for job alerts, apply for jobs, and help you find your next role. Please visit the Venatu company website to read our full privacy policy

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Bank details.
National Insurance number.
Date of birth.

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