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Customer Services Assistant

Job Posted: 14 days ago

Salary: £ 13.45 - 13.45 / Hour
Job Type: Temporary
Location: Manchester, Greater Manchester, North West

Expire in: 14 days

Job Description

Front of House / Reception & Concierge Assistant (Temporary – Maternity Cover)Location: Trafford Park, Manchester Contract: Temporary (3–9 months) Hours: 22 hours per week Pay: £13.45 per hour

About the RoleWe’re looking for a confident, friendly, and proactive Front of House / Reception & Concierge Assistant to provide exceptional customer service during a maternity-leave period. You’ll be the first point of contact for visitors, ensuring a warm welcome and smooth experience throughout their visit.

Key Responsibilities
Front of house support — greeting visitors, managing check-ins, and maintaining a professional reception area

Reception duties — answering calls, handling enquiries, managing bookings, and providing general administrative support

Concierge-style service — assisting guests, offering information, and ensuring a high?quality customer experience

Customer service — resolving queries, supporting the team, and representing the organisation positively

Shift PatternYou will work 3 shifts per week, totalling 22 hours, on a rotating schedule:

1:30pm – 8:00pm

10:00am – 6:00pm

Every other Saturday: 10:00am – 6:00pm

About YouWe’d love to hear from you if you are:

Customer-focused with a warm, approachable manner

Organised and reliable with strong attention to detail

Confident using reception systems and handling enquiries

Able to work independently and as part of a small team

Why Join Us?
Competitive hourly rate

Supportive team environment

Varied and engaging front-of-house role

Ideal for someone seeking part?time hours with consistent shifts

How to ApplyIf this sounds like the perfect fit for you, send your CV and a short cover note explaining your experience in front-of-house or customer-facing roles.

How to Apply:
 Call Helen on (phone number removed) or Email (url removed)

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials.
 
 We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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