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Field Service Engineer (Coffee & Water Systems)
London
£35,000 – £38,000 + bonuses | Full-time, Permanent
Schedule: Monday to Friday – 45 hours per week
Territory: On foot - London
About Us
A growing, family-run business supplying commercial coffee machines, boiling taps, and water dispensers to workplaces across the UK. Known for their fast, friendly service and customer-first approach, they are expanding their service team to keep up with strong demand.
The Role
We’re looking for a skilled and enthusiastic Field Service Engineer to carry out planned maintenance / service visits on a range of coffee and water equipment. The candidate has the potential to develop in to a more skilled install & repair engineer if desired. You’ll be on foot daily using public transport, visiting client sites to ensure every system delivers top performance and taste quality.
Key Responsibilities
* Perform scheduled maintenance, sanitisation, and servicing of water dispensers, coffee machines, and boiling taps.
* Install and commission new coffee and water systems at customer sites. – develop into this in time
* Respond to breakdowns and complete call-out repairs efficiently. – develop into this in time
* Provide basic customer training and support on equipment use and upkeep.
* Complete service reports accurately and maintain parts and stock levels in your vehicle.
What We’re Looking For
* Experience: Basic understanding of equipment with a practical mindset. 2+ years working with coffee machines, water dispensers, vending machines, or similar equipment (preferred).
* Skills:
*
* Excellent communication and customer service skills
* Reliable, professional, and self-motivated
* Driving Licence: Full UK driving licence (ideally required)
Salary & Benefits
£35,000 – £38,000 per year (depending on experience)
Perks include:
* £120/month supermarket lunch allowance (£1,440/year)
* Additional company rewards and annual bonuses (£1,000–£3,000)
* Commission pay, and tips
* Discounted or free food
If you’re hands-on, customer-focused, and ready to join a supportive, growing team, we’d love to hear from you.
Apply now and help us keep workplaces across the UK supplied with great coffee and pure waterDo not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
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