Hiring Now: German Customer Service Advisor Near You – Apply Today!

Your Next German Customer Service Advisor Job Starts Here – Apply Now!

German Customer Service Advisor

Job Posted: 12 days ago

Salary: £ 14 - 14 / Hour
Job Type: Contract
Location: Romsey

Expire in: 16 days

Job Description

Our client is looking for a German Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers across a range of channels, including Phone, Text Support, social media, and Email.  This role will work with the German market, so a German speaker is required.  The role would start in February and is a 6month contract initially.

Main Duties

Reply to customer enquiries via a digital ticketing system through a range of channels
Provide high-quality answers to queries to ensure they are resolved quickly and efficiently
Always follow standard processes to ensure a smooth experience with returns, exchanges, etc.
Work collaboratively with teams across the business to uphold and improve customer service ratings

Skills and Knowledge

Fluent German - written and spoken.
You will have a great eye for detail and thrive on helping customers get the answers they need, following processes, and ensuring efficiency.
Positive approach and creative thinker.
Enthusiastic and self-motivated.
Extensive customer service experience.

Salary, Hours and Benefits

£13 per hour
37.5-hour week
6-month contract
Monday to Friday 9.00am - 5.00pm, 1 in 4 weekends from home (with Mon and Tues off)
Office based, amazing working environment
Breakfast supplied daily
Free parking
Free refreshments and snacks
Casual dress code

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring German Customer Service Advisor job near me in Romsey! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!