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Service Advisor

Job Posted: a month ago

Salary: £ 30,000 - 36,000 / Annum
Job Type: Permanent
Location: Southampton, Hampshire

Expire in: 9 hours

Job Description

Service Advisor
Location: Southampton
Salary: £30,000 – £36,000 (depending on experience)

Job Description

Pembrook Resourcing are currently seeking an experienced and customer-focused Service Advisor to join our client’s busy dealership in Southampton. This is a fantastic opportunity for someone with strong communication skills and experience within the motor trade to join a successful and professional team.

Key Responsibilities

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    Acting as the first point of contact for customers bringing their vehicles in for service and repair.

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    Booking vehicles into the workshop and organising the service schedule.

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    Keeping customers updated on the progress of their vehicle throughout the day.

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    Liaising with the workshop team and technicians regarding work required.

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    Upselling additional work, services, or products where appropriate.

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    Preparing job cards, invoices, and associated administration.

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    Ensuring a high level of customer service and satisfaction at all times.

Requirements

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    Previous experience as a Service Advisor within the motor trade is preferred.

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    Excellent customer service and communication skills.

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    Ability to work well in a busy, fast-paced environment.

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    Strong organisational and administrative skills.

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    A professional and positive attitude.

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    Full UK driving licence.

Benefits

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    Competitive salary (£30,000 – £36,000 depending on experience)

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    Opportunity to work within a well-established dealership

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    Ongoing training and career development

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    Friendly and supportive team environment

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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