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Housing Officer

Job Posted: 14 days ago

Salary: £ 14 - 19 / Hour
Job Type: Contract
Location: GL5, Selsley, Gloucestershire

Expire in: 14 days

Job Description

About the Role

As a Housing Officer, you will work within a generic housing team responsible for delivering a wide range of tenancy and estate management services. Your duties will include:

  * Managing income and arrears collection

  * Responding to and resolving anti-social behaviour (ASB) issues

  * Conducting tenancy audits

  * Supporting tenants experiencing hoarding

  * Working collaboratively with key partners including police, mental health services, adult social care, and others

  * Handling general tenancy management enquiries

  * Providing phone cover as required

This role involves a mix of office duties and on‑patch responsibilities, so applicants must be comfortable working independently within the community.

Requirements

  * Previous experience as a Housing Officer is essential

  * Strong understanding of tenancy and estate management

  * Excellent communication and partnership‑working skills

  * Ability to manage a varied caseload effectively

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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