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Resident Liaison Officer RLO

Job Posted: 12 hours ago

Salary: £ 17.5 - 20 / Hour
Job Type: Contract
Location: NG9, Chilwell, Nottinghamshire

Expire in: a month

Job Description

Temporary Resident Liaison Officer (RLO)

Location: Nottingham (NG9 area)
Duration: Approx. 14 weeks starting mid‑May
Rate: £18–£20 per hour
Type: Temporary / Contract

We’re looking for an experienced Resident Liaison Officer (RLO) to join a live retrofit project working in occupied residential properties. This is a people‑focused role, ideal for someone confident dealing with residents, managing communications, and supporting smooth project delivery on site.

Key Responsibilities

  * Act as the main point of contact for residents throughout the works

  * Build positive relationships with tenants and leaseholders

  * Coordinate and attend resident meetings, drop‑ins and information sessions

  * Communicate project updates, timelines and access requirements clearly

  * Log and manage resident enquiries, concerns and complaints

  * Coordinate access for surveys, installations and follow‑up visits

  * Maintain accurate records of all resident interactions

  * Liaise closely with site and project teams to resolve issues promptly

Skills & Experience

  * Previous experience in resident liaison, housing, customer service or community engagement

  * Strong verbal and written communication skills

  * Confident handling sensitive or challenging situations

  * Highly organised with good attention to detail

  * Comfortable using email, Microsoft Office and basic digital tools

  * Flexible approach to working hours when required

  * DBS in place or willingness to obtain one

What’s on Offer

  * £18–£20 umbrella per hour (depending on experience)

  * Immediate start on a well‑structured project

  * Opportunity to work on a socially impactful residential scheme

If you’re an experienced RLO available for a short‑term contract and happy to work on site in Nottingham, we’d love to hear from you

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Resident Liaison Officer RLO job near me in NG9, Chilwell, Nottinghamshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!