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Service Advisor

Job Posted: a month ago

Salary: £ 32,598 - 38,000 / Annum
Job Type: Permanent
Location: Cribbs Causeway, South Gloucestershire

Expire in: 6 hours

Job Description

SERVICE ADVISOR
Hours of work: Mon-Fri 07:00-16:00 or 09:00-18:00 Saturdays 08:00-13:00 on rota
Salary: £32,598.00 + commitment bonus for all employees - which is linked to attendance and general performance and equates to £600 a year divided into two £300 payments every 6 months for qualifying employees.
Opportunity to earn bonus on service contracts, uncapped opportunity to earn hundreds of pounds a month doing this with retail van customers.
Bristol
  * Access to a commitment & profit share bonus
  * 22 days annual leave plus the bank holidays.
  * Access to a company pension scheme
  * Full in-house and off-site manufacturer-approved training
  * Fantastic career prospects with an industry-leading brand
  * Life insurance and sometimes health/medical insurance schemes
  * Employee Assistance Program (EAP): Support for mental, physical, and financial wellbeing
  * Discount schemes
  * Full in-house and off-site manufacturer-approved training
  * Fantastic career prospects with an industry-leading brand
Key Responsibilities:
  * Raising job cards and ensuring all necessary and compliant documentation forms parts of the job pack
  * Arrange schedules for MOT/Vehicle inspections
  * Updating customers of their ongoing vehicle status
  * Handing over finished vehicles to customers
  * Giving customers detailed explanations on extent of repairs
  * Monitoring whether repairs are being carried out to the required delivery time
  * Actively sell after-sales services to include Service Contracts
  * Booking in of vehicles
  * Provide advice on warranties and service requirements
The Successful Individual:
  * Will have experience in a Service Advisor role (preferably commercial vehicle, but a strong service background in car also considered)
  * Will be a team player
  * Will provide excellent customer service
  * Will be confident using computers and software
Please call Suzanne on (phone number removed) or submit your CV

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